SENIOR PRODUCT LEADER
Over ten years of experience providing product design and development solutions for companies including JPMorgan Chase, DocuSign, American Medical Association, American Library Association, Blue Cross Blue Shield, Groupon, Allstate, DePaul University and Northwestern University
Master of Science degree in Human-Computer Interaction (HCI) from DePaul University,
Bachelor of Arts degree in Marketing from Columbia College Chicago
Certificate Master of Product Design and Development from Northwestern University
A project to redesign the account management site for call center employees for a bank. The goal was to simplify the information available to them so that they can answer customer questions and redefine their notification preferences as quickly as possible. This was accomplished by using Axure.
